Privacy Policy
Introduction
Recoverex takes your right to privacy seriously, and wants you to feel
comfortable using this web site.
This privacy policy deals with personally-identifiable information
(referred to as "data" below) that may be collected by this site.
This policy does not apply to other entities that are not owned or
controlled by Recoverex, nor does it apply to persons that are not
employees or agents of Recoverex, or that are not under Recoverex's
control. Please take time to read this site's Terms of use.
Collection of data
Registration for an account on this site requires only a valid e-mail
address, name, unique Recoverex ID Label number and valid phone number.
You are not required to provide any other information if you do not
want to. Please be aware that if you do not provide more information for
Recoverex to use to help recover lost property, may impact our success
rates for recovery. The e-mail address you provide and any other
information you enter may render you personally identifiable, and may
possibly be unintentionally displayed (subsequent to a successful act
of intrusion by a third party). As on many web sites, Recoverex may
also automatically receive general information that is contained in
server
log files, such as your IP address, and cookie information. Information
about how advertising may be served on this site (if it is indeed
Recoverex's policy to display advertising) is set forth below.
Use of data
Data is exclusively used to enable the customer service team to contact
you for account services and recovery of found items. Data may also be
used to customize and improve your user experience on this site.
Efforts will be made to prevent your data being made available to third
parties
unless (i) provided for otherwise in this Privacy Policy; (ii) your
consent is obtained, such as when you choose to opt-in or opt-out for
the
sharing of data; (iii) a service provided on our site requires
interaction with a third party, or is provided by a third party, such as
an
application service provider; (iv) pursuant to legal action or law
enforcement; (v) it is found that your use of this site violates
Recoverex's policy,
terms of service, or other usage guidelines, or if it is deemed
reasonably necessary by Recoverex to protect Recoverex's legal rights
and/or property;
or (vi) this site is purchased by a third party, in which case that
third party will be able to use the data in the same manner as set forth
in this
policy. In the event you choose to use links displayed on this web site
to visit other web sites, you are advised to read the privacy policies
published
on those sites.
Cookies
Like many web sites, this web site sets and uses cookies to enhance
your user experience -- to remember your personal settings, for
instance.
Advertisements may display on this web site and, if so, may set and
access cookies on your computer; such cookies are subject to the privacy
policy
of the parties providing the advertisement.
Editing or deleting your account information
To edit or delete your account, all requests must be sent to
accountservices@recoverex.com. At this point we do not allow users to
edit their own
information as this must be completed by a Recoverex Customer service
agent. You can request that your user account be deleted; to do so,
please
contact customer service.
Changes to this privacy policy
Changes may be made to this policy from time to time. You will be
notified of substantial changes to this policy either by through the
posting of a
prominent announcement on the site, and/or by a mail message sent to
the e-mail address you have provided, which is stored within your user
settings.
Challenging compliance
You can address any challenge concerning our compliance with this
Privacy Policy.
recoverex has established an internal complaint resolution procedure for
privacy and information matters. Complaints are reviewed by the
recoverex management, who will consult internal staff or others as
appropriate. A written response will be provided to the individual,
usually within thirty (30) days.
Contact information
If you have any questions about this policy or about this web site, please feel free to contact accountservices@recoverex.com